Flexi is a one of the loan features on PalmPay app that allows users to buy data and airtime on credit. The Flexi, otherwise known as Flexible Loan, is automatically enabled by default when you are qualified for it. This make it to be in use whenever you want to buy airtime or data on your PalmPay App.
If you don’t take note of the wallet balance you’re using to pay for your airtime or data, you will end up using Flexi to buy airtime or data. And when the amount of Flexi credit accumulate on your PalmPay Account, you will start to receive calls from PalmPay agent informing about your outstanding debt.
This will leave you in a situation whereby wondering when you obtain a loan from PalmPay. But immediately you login to your account, you will realize the flexi credit with interest accumulated.
This is the major reason many PalmPay users are looking for ways to opt out of the loan program on the finance app. In this article, I’m going to walk you through the easy method to opt out of PalmPay’s Flexi Credit.
How to cancel Flexi on PalmPay
Follow these steps to stop Flexi credit on your PalmPay App:
- Login to your “PalmPay App” and click on “Loan”.
- Swipe to “Flexi Credit” and see if you’re eligible.
- If you’re eligible, kindly switch from “Flexi Credit” to “Wallet Balance” when you’re about to pay for Airtime or Data.
- Better still, you can contact PalmPay customer support team via the app and request for Flexi credit to stop.
How to Re-activate Flexi on PalmPay
In another cases where by you want to re-activate the Flexi credit on your PalmPay app, kindly follow these steps to re-activate it and start paying bills on credit.
- Login to your PalmPay account and navigate to “Loan” section.
- Swipe to “Flexi Credit” and check if you’re eligible.
- Once you’re eligible, you will be able to use it to pay bill in the check out page.
In a nutshell, flexi credit and flexi cash loans are with its interest rate. For instance. Palmpay Flexi Credit is absolutely interest free as long as you pay back on the due date. This is a mini loan that you can use to pay bills within the palmpay app. The loan is automatically enabled, causing confusion to users.
