Like Moniepoint, OPay is another prominent fintech app in Nigeria that allows users to set SMS alerts. OPay SMS Alert or Notification is the app in-built tool that informs users latest activities that happened on their account.
The OPay’s SMS Alert is useful or activated to give security updates, real-time notifications, better financial management, promotions, special offers & events and most especially, the sms alert give instant notification about credit and debit alerts.
In this article, we will walk you through everything you need to know about setting up and activating SMS alert on your OPay App. The methods works for both Android users and iPhone users. Let’s dive in.
Setting Up SMS Alert on OPAY
Follow these steps to set up and activate OPay SMS Notifications on your registered phone number:
- Login to your OPay Account and click on “Me” to navigate to your “Profile”.
- Under your profile page, click on “Settings”, then “SMS Alert Subscription”.
- Select the alert notifications you want to be receiving and click on “Subscribe Now”
You will begin to receive your OPay Notifications based on the alert type you selected. The notification will be sent as test messages to your OPay’s registered phone number.
Note: In the SMS alert settings, you can choose which types of alerts to receive, such as transaction, balance, airtime, withdrawal, data, credit, and debit notifications, or opt to receive all of them.
Once toggled ON, activate the SMS Alert service to start receiving alerts. Make sure your OPay app is active and notifications are enabled in your device settings.
It’s also important to note that some users have reported additional charges on their accounts for this SMS alert service, you may also face the same challenge. To activate any SMS alert on OPay, you will be charged N4 per message.
Why am I not receiving SMS alerts from OPAY
Three factors might caused your inability to receive SMS alerts from your OPay Account;
1. You’ve not activate SMS Alert & Notification on your OPAY Account. If you’ve not setup SMS alert on your account, go-to your account SMS alert subscription under your account settings to activate it.
2. The phone number you’re using is not your original OPAY Number. So, you have to make sure your opay registered phone number is active because that’s where the SMS alerts will be sent.
3. You are out of free SMS alerts. The following types of SMS Alerts are Free on OPay:
- Account upgrade starting from tier 2 to tier 3 upgrade notifications
- Utility payments alerts (a recharge code issued after a successful Electricity bill payment and also an activation code issued after a successful Showmax)
- Package payment card transactions alerts
- Card delivery notifications
- Refund update notifications
So, the rest of alerts and notifications will incur for a charge of N4 per message. If this amp is not available in your OPay account, you will not receive a SMS alert.
Lastly, if you don’t and can’t have access to your original OPay registered number, you can contact opay’s customer service team for replacement. However, note that a verification process may apply.
